Troubleshooting

Software is made by imperfect humans and thus tends to reflect that reality. Here are some tips and tricks to help you out:

• Experience has shown that starting the What’s Now Playing app as the first piece of software in your stack generally results in a better experience. So, for example:

  1. What’s Now Playing

  2. Virtual DJ

  3. OBS

  By the time OBS is up, What’s Now Playing and your DJ software should have performed their housekeeping tasks.

• Be sure to remember to shut down What’s Now Playing between sessions. Because it hangs out in the menu bar, it is easy to forget it is running!

• Don’t forget that there is delay from when your computer starts playing a song and when it finally makes it on-stream. There are also delays between different devices in how the receive content. For example, Apple TV devices may be up to a minute after you streamed your track!

• You do not need to be streaming to participate in your channel’s Twitch chat. This fact means that What’s Now Playing can be running and sending track information to Twitch but your users won’t be alerted. Extremely useful for working out the aforementioned timing issues.

• Check the current Bug List to see if any known problems apply to your situation.